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FAQ

Last Update il y a 14 jours

What can I use HBN: Address Rules for? Which features are available on the Free plan? How do I set up my first address policy? Why does my address rule not show a message when I edit the address? How do I restrict countries, regions, cities, or postal codes?

How do I set up my first address policy?

Choose a restriction, set its scope, write a clear customer message, and save the policy.

HBN Studio

Last Update il y a 14 jours

  • A policy name is for staff only and can contain up to 100 characters.
  • The default customer message must be plain text and can contain up to 240 characters. Enabled policies update checkout when saving succeeds.
  1. Open Policies and select Add policy.
  2. Choose a restriction, such as PO boxes. For a first test, apply it to all destinations and all products.
  3. Enter a policy name and a message such as “Please enter a street address. PO boxes are not supported.”
  4. Click Save policy and confirm the policy is Enabled and checkout was updated.
  5. Test a PO box at the final checkout step, then change it to a street address and test again.