Why does my address rule not show a message when I edit the address?
Address Rules checks at order completion, so editing an address alone does not trigger its message.
HBN Studio
Last Update il y a 14 jours
- The app does not display a warning on the product page or immediately as the customer types.
- For a signed-in customer using a saved address, the error may appear as a general checkout message instead of beside an address field.
- Use a cart with a product that requires shipping and enter the delivery address.
- Click the final Complete order or Pay now button to trigger the check. Use a test payment setup when testing.
- If no app message appears, check that the policy is Enabled and saving confirmed checkout was updated.
- Check its destination, product scope, address values, and exceptions. After a plan change, check the current plan’s policy set.
- If the result still differs from your rule, submit a support ticket with the policy setup, expected result, and a fictional test address.